Oh, hey!

Wow, we’re so excited to welcome you to Control Yours!

We know you had options when you set out to find a web design and digital advertising company, but we think choosing us was a pretty great decision — and we can’t wait to show you why.

As we begin this new relationship, we have a few things we'd like you to know:

Principle #1

We hold you in the highest regard.

First, we want you to know that we think the world of you. You are the expert in your field, a rockstar in your sphere. We care about your business and about you as a person. We intend to treat you with kindness and respect at all times.

Principle #2

We want to be of value to you and your business.

It is our mission to do everything in our power to help your business grow and thrive. We exist to help your potential customers find you more easily and more frequently, and to reduce your headaches and stresses along the way.

Principle #3

We need and welcome your input.

It’s true that we’re here to take things off your plate and step in where you can’t or don’t want to, but to be effective and helpful, we need to hear from you. You can tell us anything. Things like “That first mockup...it wasn’t at all what I was expecting…” or “I really didn’t understand a word you just said when you were talking about SEO. Could you try that again, please?” or “I don’t do well with email. Maybe you could call me from now on?” We want you to know that we will always listen to you and we will do our best to tailor what we do, to fit your needs and expectations.

Principle #4

We hope to build a strong and lasting relationship with you by being vulnerable and transparent.

We’re not one of those companies that does a little work for you and sends you out the door on your merry way—no! Our hope is that our working relationship with you will grow and flourish over time, just as your website and your digital advertising strategy does. We’ll tell you when we make a mistake and we’ll give you grace when you do also. It’s a two-way street built on mutual trust and respect.

Another thing that you need to know in how to communicate with our team, day in and day out.

  • If you need our team for technical support or trouble-shooting, you can email us at support@controlyours.com
  • View your account (and your personalized dashboard) by clicking the 'Log In' link towards the top of this page—check your email for your username.
  • Also, feel free to give us a call anytime at (308) 221-8812. One of the perks of working with us is that we’re real people who actually answer the phone and who won’t give you the run-around!

Communication

To get you started, we've included a link to our Communication page, which lays out some guidelines and suggestions for communication with our team. We want your project to turn out exactly as you envision it, and letting us know your thoughts and ideas is the best way to ensure that it does.

Communication

Guidelines for communicating with our team.

Project Management

We'd also like to give you a quick introduction to the three main tools we (and you) will be using throughout the course of your project. If you follow the Project Management link, you'll find explanations regarding Asana, Harvest, and your Client Dashboard. All three of these tools will be of special interest to you as your project progresses, so be sure to check them out!

Project Management

Learn about the project management tools we use.

Once again, we’re so excited to be partnering with you!

We know you’re busy and it’s our hope that—with our support and expertise—you’ll have more time to devote to what you love most, all while letting us help grow your business.

Cheers!

- David & the Control Yours Team

Helpful Resources

Here are some free guides we've put together to help your website grow!

Already know you need us right away?

Find a time to connect with our team

Want to read some of our tips & tricks?

Check out our blog